1. It may be because the anti-spam mail system is playing a role, causing the email to be blocked or sent to spam. Please take the initiative to send a follow-up.
2. If they have not responded within a reasonable time frame and if you have questions about an order, you can:
a. Contact pcbaemsodm.com for assistance.
b. Open a dispute.
If you’ re not satisfied with an order or if it has not arrived, you can apply for a refund by opening a dispute. Please make sure to do this within the Buyer Protection period.
Please click the Chat Now button (at the bottom of this page) to chat with our Customer Service Team.